Thank you for shopping with Booknoro. We strive to provide you with the best online shopping experience. Please review our return and refund policy below to understand your rights and responsibilities when purchasing from our store.
1. Return Eligibility:
- Books purchased from BookNoro can be returned within 30 days of the receipt date.
- Items must be in their original condition, unused, and in the original packaging, if applicable.
- Digital products, such as e-books, are non-returnable and non-refundable once purchased.
2. How to Initiate a Return:
- To initiate a return, please contact our customer service at info@booknoro.com or call +1 (321) 472-2580 for a return authorization.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
3. Return Shipping:
- Customers are responsible for return shipping costs unless the item received was defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for items over $50.
4. Refund Process:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
5. Exchanges:
- If you wish to exchange a book for a different title, please follow the return process and place a new order for the desired item.
6. Customer Service:
- For any questions regarding our return and refund policy, please contact us at info@booknoro.com or call us at +1 (321) 472-2580. We are here to help!
7. Address for Returns: BookNoro
2331 NW 31st St
Miami, FL 33142
United States
Thank you for choosing BookNoro for your reading needs! We appreciate your business.